{"id":2253,"date":"2017-09-16T19:23:00","date_gmt":"2017-09-16T19:23:00","guid":{"rendered":"https:\/\/my-ip.tv\/?page_id=2253"},"modified":"2022-08-12T12:11:54","modified_gmt":"2022-08-12T12:11:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/my-ip.tv\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;1\/3&#8243;][like_sc_header type=&#8221;h3&#8243; subheader=&#8221;&#8221; header=&#8221;Daily support to our users.&#8221; style=&#8221;header-subheader&#8221; color=&#8221;default&#8221; subcolor=&#8221;main&#8221; align=&#8221;left&#8221; size=&#8221;default&#8221; transform=&#8221;default&#8221; shadow=&#8221;false&#8221; sr=&#8221;default&#8221; nl2br=&#8221;&#8221; href=&#8221;&#8221; icon=&#8221;&#8221; image=&#8221;&#8221; icon_type=&#8221;hidden&#8221; size_px=&#8221;&#8221; use_theme_fonts=&#8221;yes&#8221; google_fonts=&#8221;&#8221; id=&#8221;&#8221; class=&#8221;&#8221; css=&#8221;.vc_custom_1624098211533{margin-top: 0px !important;}&#8221; glitch=&#8221;1&#8243;][vc_column_text]You can always contact us through tickets\u200b in your <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/clientarea.my-ip.tv\/\">Private office<\/a><\/span>.<br \/>\nCustomer support is our top priority!<\/p>\n<ul class=\"disc\">\n<li>Over <strong>250+<\/strong> channels<\/li>\n<li>Channels with format<br \/>\nSD + FHD + 4K<\/li>\n<li>EPG(Electronic Program Guide)<\/li>\n<\/ul>\n<p>[\/vc_column_text][like_sc_empty_space height_xl=&#8221;32&#8243; height_lg=&#8221;&#8221; height_md=&#8221;&#8221; height_sm=&#8221;&#8221; height_ms=&#8221;32px&#8221; height_xs=&#8221;&#8221; id=&#8221;&#8221; class=&#8221;&#8221; css=&#8221;&#8221;][like_sc_button header=&#8221;More Info&#8221; href=&#8221;https:\/\/my-ip.tv\/en\/#Pricing&#8221; size=&#8221;default&#8221; align=&#8221;default&#8221; color=&#8221;main&#8221; color_hover=&#8221;default&#8221; inline=&#8221;default&#8221; icon=&#8221;&#8221; target=&#8221;self&#8221; id=&#8221;&#8221; class=&#8221;&#8221; css=&#8221;&#8221;][like_sc_empty_space height_xl=&#8221;32&#8243; height_lg=&#8221;&#8221; height_md=&#8221;&#8221; height_sm=&#8221;&#8221; height_ms=&#8221;32px&#8221; height_xs=&#8221;&#8221; id=&#8221;&#8221; class=&#8221;&#8221; css=&#8221;&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;How to watch?&#8221; color=&#8221;juicy_pink&#8221;]<\/p>\n<ul>\n<li>Install MY-IP.TV application from the Play Market, Samsung Smart HUB and LG Content Store<\/li>\n<li>Register in your <a href=\"https:\/\/clientarea.my-ip.tv\/billing.php?newlang=english\" target=\"_blank\" rel=\"noopener\">Client Area<\/a><\/li>\n<li>Choose a tariff plan and pay<\/li>\n<li>Get your LOGIN and PASSWORD to enter MY-IP.TV<\/li>\n<li>HAVE A PLEASANT VIEWING!<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;How to activate a trial period for 5 days?&#8221; color=&#8221;juicy_pink&#8221;]<iframe loading=\"lazy\" src=\"https:\/\/youtube.com\/embed\/w6IxDGl3-fo?autoplay=1&amp;mute=1\" width=\"420\" height=\"345\"><br \/>\n<\/iframe>[\/vc_toggle][vc_toggle title=&#8221;How to apply for a technical support?&#8221; color=&#8221;juicy_pink&#8221;]<\/p>\n<ul>\n<li>Contacting the technical support service is done exclusively through the ticket system from the user\u2019s office.<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;How to get a playlist link?&#8221; color=&#8221;juicy_pink&#8221;]<\/p>\n<ul>\n<li>We do not provide you with separate M3U playlist, it is already loaded in MY-IP.TV.<\/li>\n<li>You just need to enter the login and password you have received during the registration.<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;What payment methods exist?&#8221; color=&#8221;juicy_pink&#8221;]<\/p>\n<ul>\n<li>We only accept \u041c\u0418\u0420, VISA and MasterCard!<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Technical problems&#8221; color=&#8221;juicy_pink&#8221;]<\/p>\n<ul>\n<li>Possible reasons for technical problems<br \/>\nUnstable Internet connection or device is connected through Wi-Fi with a weak signal.<br \/>\nConnect it with wired connection.<\/li>\n<li>You need a good and stable Internet connection to watch IPTV.<\/li>\n<\/ul>\n<p>You need at least 4 Mbps speed in SD (Standard Definition) format and at least 10 Mbps for channels in Full HD (High Definition).[\/vc_toggle][vc_toggle title=&#8221;Why I not receiving an email with Data for Access?&#8221; color=&#8221;juicy_pink&#8221;]Email with data for access (login and password) is sent to the email address you specified during registration, after successful payment. If your email does&#8217;t have this email from MY-IP.TV in the inbox, please check it in the SPAM folder.[\/vc_toggle][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;1\/3&#8243;][like_sc_header type=&#8221;h3&#8243; subheader=&#8221;&#8221; header=&#8221;Daily support to our users.&#8221; style=&#8221;header-subheader&#8221; color=&#8221;default&#8221; subcolor=&#8221;main&#8221; align=&#8221;left&#8221; size=&#8221;default&#8221; transform=&#8221;default&#8221; shadow=&#8221;false&#8221; sr=&#8221;default&#8221; nl2br=&#8221;&#8221; href=&#8221;&#8221; icon=&#8221;&#8221; image=&#8221;&#8221; icon_type=&#8221;hidden&#8221; size_px=&#8221;&#8221; use_theme_fonts=&#8221;yes&#8221; google_fonts=&#8221;&#8221; id=&#8221;&#8221; class=&#8221;&#8221; css=&#8221;.vc_custom_1624098211533{margin-top: 0px !important;}&#8221; glitch=&#8221;1&#8243;][vc_column_text]You can always contact us through tickets\u200b in your Private office. Customer support is our top priority! Over 250+ channels Channels with format SD + FHD + 4K EPG(Electronic Program Guide) [\/vc_column_text][like_sc_empty_space height_xl=&#8221;32&#8243; height_lg=&#8221;&#8221; height_md=&#8221;&#8221; height_sm=&#8221;&#8221; height_ms=&#8221;32px&#8221; height_xs=&#8221;&#8221; id=&#8221;&#8221; class=&#8221;&#8221; css=&#8221;&#8221;][like_sc_button header=&#8221;More Info&#8221; href=&#8221;https:\/\/my-ip.tv\/en\/#Pricing&#8221; size=&#8221;default&#8221; align=&#8221;default&#8221; color=&#8221;main&#8221; color_hover=&#8221;default&#8221; inline=&#8221;default&#8221; icon=&#8221;&#8221; target=&#8221;self&#8221; id=&#8221;&#8221; class=&#8221;&#8221; css=&#8221;&#8221;][like_sc_empty_space height_xl=&#8221;32&#8243; height_lg=&#8221;&#8221; height_md=&#8221;&#8221; height_sm=&#8221;&#8221; height_ms=&#8221;32px&#8221; height_xs=&#8221;&#8221; id=&#8221;&#8221; class=&#8221;&#8221; css=&#8221;&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_toggle title=&#8221;How to watch?&#8221; color=&#8221;juicy_pink&#8221;] Install MY-IP.TV application from the Play Market, Samsung Smart HUB and LG Content Store Register in your Client Area Choose a tariff plan and pay Get your LOGIN and PASSWORD to enter MY-IP.TV HAVE A PLEASANT VIEWING! [\/vc_toggle][vc_toggle title=&#8221;How to activate a trial period for 5 days?&#8221; color=&#8221;juicy_pink&#8221;] [\/vc_toggle][vc_toggle title=&#8221;How to apply [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width.php","meta":{"footnotes":""},"class_list":["post-2253","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>MY-IP.TV : How to activate a trial period for 5 days<\/title>\n<meta name=\"description\" content=\"Install MY-IP.TV application from the Play Market, Samsung Smart HUB and LG Content Store. Register in your Client Area. Choose a tariff plan. Get your LOGIN and PASSWORD to enter MY-IP.TV. 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