[vc_section][vc_row][vc_column width=”1/3″][like_sc_header type=”h3″ subheader=”” header=”Daily support to our users.” style=”header-subheader” color=”default” subcolor=”main” align=”left” size=”default” transform=”default” shadow=”false” sr=”default” nl2br=”” href=”” icon=”” image=”” icon_type=”hidden” size_px=”” use_theme_fonts=”yes” google_fonts=”” id=”” class=”” css=”.vc_custom_1624098211533{margin-top: 0px !important;}” glitch=”1″][vc_column_text]You can always contact us through tickets in your Private office.
Customer support is our top priority!
- Over 250+ channels
- Channels with format
SD + FHD + 4K - EPG(Electronic Program Guide)
[/vc_column_text][like_sc_empty_space height_xl=”32″ height_lg=”” height_md=”” height_sm=”” height_ms=”32px” height_xs=”” id=”” class=”” css=””][like_sc_button header=”More Info” href=”https://my-ip.tv/en/#Pricing” size=”default” align=”default” color=”main” color_hover=”default” inline=”default” icon=”” target=”self” id=”” class=”” css=””][like_sc_empty_space height_xl=”32″ height_lg=”” height_md=”” height_sm=”” height_ms=”32px” height_xs=”” id=”” class=”” css=””][/vc_column][vc_column width=”2/3″][vc_toggle title=”How to watch?” color=”juicy_pink”]
- Install MY-IP.TV application from the Play Market, Samsung Smart HUB and LG Content Store
- Register in your Client Area
- Choose a tariff plan and pay
- Get your LOGIN and PASSWORD to enter MY-IP.TV
- HAVE A PLEASANT VIEWING!
[/vc_toggle][vc_toggle title=”How to activate a trial period for 5 days?” color=”juicy_pink”][/vc_toggle][vc_toggle title=”How to apply for a technical support?” color=”juicy_pink”]
- Contacting the technical support service is done exclusively through the ticket system from the user’s office.
[/vc_toggle][vc_toggle title=”How to get a playlist link?” color=”juicy_pink”]
- We do not provide you with separate M3U playlist, it is already loaded in MY-IP.TV.
- You just need to enter the login and password you have received during the registration.
[/vc_toggle][vc_toggle title=”What payment methods exist?” color=”juicy_pink”]
- We only accept МИР, VISA and MasterCard!
[/vc_toggle][vc_toggle title=”Technical problems” color=”juicy_pink”]
- Possible reasons for technical problems
Unstable Internet connection or device is connected through Wi-Fi with a weak signal.
Connect it with wired connection. - You need a good and stable Internet connection to watch IPTV.
You need at least 4 Mbps speed in SD (Standard Definition) format and at least 10 Mbps for channels in Full HD (High Definition).[/vc_toggle][vc_toggle title=”Why I not receiving an email with Data for Access?” color=”juicy_pink”]Email with data for access (login and password) is sent to the email address you specified during registration, after successful payment. If your email does’t have this email from MY-IP.TV in the inbox, please check it in the SPAM folder.[/vc_toggle][/vc_column][/vc_row][/vc_section]